Privacy notice

1. Data controller

Generális Udvarház Kft.
Registered office: Kállói utca 16/D, 4400 Nyíregyháza, Hungary
Company registration number: 15-09-089601
Tax number: 27733679-2-15
Place of service: Kossuth tér 14, 3910 Tokaj, Hungary
Email: restaurant@generalishotel.hu
Telephone: +36 30 304 3060

2. Data we process

Contact

When you contact us by email or telephone, we process your name, contact details, the contents of your message and any information required to handle your request. The purpose is to answer your enquiry, provide an offer or take steps before entering into a contract.

Table reservations

Online reservations are handled through foglalas.1737.hu. Data entered there is processed to fulfil and confirm the reservation and to contact you when necessary. Detailed terms are available in the booking interface's own privacy notice.

Technical logs

To operate the website securely and reliably, the server may record technical log data such as IP address, timestamp, requested page and browser information. Logs are used only for operation, troubleshooting and security and are retained only as long as necessary.

3. Legal basis and retention

Processing related to enquiries is based on your request, steps taken before entering into a contract and, where appropriate, the controller's legitimate interests. Technical logging is based on the legitimate interest in keeping the website secure. Data is retained only as long as required for its purpose, a legal obligation or the establishment, exercise or defence of legal claims.

4. Recipients and service providers

Access is limited to designated staff and technical providers to the extent required for their duties.

• hosting and server infrastructure: Akamai Connected Cloud (Linode);
• technical operation and email service contact: kolar.david@generalishotel.hu;
• table reservation system: foglalas.1737.hu;
• competent authorities and, where necessary, accounting or legal providers.

Any disclosure is purpose-bound and limited to the data necessary.

5. Cookies and external fonts

1737.hu does not use marketing or analytics cookies. The fonts used to display the website are served from our own server, so loading them does not transfer data to Google Fonts.

6. Your rights

You may request access, rectification, erasure or restriction; object to processing based on legitimate interests; and, where applicable, request data portability. Send your request to info@generalishotel.hu.

Complaint

Hungarian National Authority for Data Protection and Freedom of Information (NAIH)
Falk Miksa utca 9–11, 1055 Budapest, Hungary
naih.hu · ugyfelszolgalat@naih.hu

7. Security and changes

We use appropriate technical and organisational measures to protect data against unauthorised access, alteration, disclosure or loss. This notice is updated when legal requirements or our services change.

Effective: 26 October 2026.